Privacy Policy

1. Introduction

Sorted Solution LLC ("we," "us," or "our") is an IT consulting and managed services company based in Seattle, Washington. We are committed to protecting the privacy of individuals who visit our website at sortedsolution.com (the "Site") and who interact with our services.

This Privacy Policy describes what information we collect, how we use it, and the choices you have regarding your personal data. By using our Site, you agree to the practices described in this policy.

2. Information We Collect

We collect information in the following ways:

Information you provide directly. When you submit our contact form, we collect the following personal information:

• Your name
• Company name
• Email address
• Phone number
• Message content

This information is submitted voluntarily and is used solely for the purpose of responding to your inquiry.

Information collected automatically. When you visit our Site, we automatically collect certain usage data through analytics tools, including:

• Pages visited and time spent on each page
• Referring website or source
• Browser type, device type, and operating system
• Approximate geographic location (city/region level, not precise)
• IP address

This data is collected through Google Analytics and Clicky, our third-party analytics providers, and is used in aggregate to understand how visitors use our Site.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries. When you submit a contact form, we use the information you provide to respond to your request, follow up on your inquiry, and communicate with you about our services.
• To improve our website. We use analytics data to understand how visitors navigate our Site, identify areas for improvement, and optimize the user experience.
• To maintain and secure our Site. We use technical data to monitor site performance, troubleshoot issues, and protect against unauthorized access.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to collect analytics data. Specifically, we use:

• Google Analytics (tracking ID: G-SHQQ0K54QQ) -- Google Analytics uses cookies to collect information about how visitors interact with our Site. This data is processed by Google in accordance with their Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Clicky (site ID: 101015123) -- Clicky is a web analytics service that tracks visitor activity on our Site. Clicky processes data in accordance with their Privacy Policy.

Most web browsers allow you to manage cookie preferences through browser settings. You can choose to block or delete cookies, though doing so may affect certain features of the Site.

5. Third-Party Services

We use the following third-party services that may collect or process data in connection with your use of our Site:

• Google Analytics -- for website traffic analysis and usage reporting.
• Clicky -- for real-time website analytics and visitor tracking.
• Google Fonts -- for serving web fonts. Google may collect usage data when fonts are loaded; see Google's Privacy Policy for details.

These services operate under their own privacy policies, and we encourage you to review them. We do not control how these third parties handle your data beyond the scope of our integration with their services.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. Contact form submissions are transmitted securely and stored with appropriate safeguards.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain contact form submissions for as long as necessary to fulfill the purpose for which the information was collected, including to follow up on inquiries and maintain records of communications. Analytics data is retained in accordance with the default retention settings of our analytics providers.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your personal data from our records.
• Opt out of analytics tracking by using browser settings, ad-blocking tools, or the opt-out mechanisms provided by our analytics services.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Our Site and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us: