Privacy Policy

Effective Date: January 2, 2024

Sorted Solution LLC (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of the information you provide to us. This Privacy Policy outlines the types of information we collect through our website and SMS communications, how we use it, and the measures we take to protect it.

1. Information We Collect

Personal Information

When you fill out a contact form on our website or opt-in to receive SMS messages from us, we may collect the following personal information:

• Your name

• Email address

• Phone number

• Any additional information related to your business needs to help us tailor our response to your inquiry

• Message content, including inbound and outbound text messages

Technical Information

We automatically collect certain information when you visit our website, such as:

• Your IP address

• Browser type

• Operating system

This data helps us understand how visitors use our site and improve our services.

2. How We Use Your Information

The information we collect is used to:

• Process and respond to your inquiries

• Improve our website and services

• Communicate with you about our products and services, if you have opted-in

• Send you SMS messages related to our services, updates, promotions, or customer support

• Receive and respond to your text messages

• Comply with legal and regulatory obligations, including The Campaign Registry (TCR) compliance

3. SMS Messaging Compliance

By providing your phone number and opting in to SMS communications, you agree to receive text messages from us.

• Opt-In Consent: You must explicitly opt in to receive SMS messages.

• Opt-Out Instructions: You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications from us.

• Message Frequency: The number of messages you receive will depend on your interactions with us but will not exceed any limits set by regulations.

• Message and Data Rates: Standard message and data rates may apply based on your carrier plan.

4. Data Sharing and Disclosure

We do not sell or rent personal information to third parties. We may share your information with third-party service providers who perform services on our behalf, such as:

• Hosting our website

• Sending emails

• Assisting in SMS delivery and website functionality

These service providers are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your information:

• Legal Compliance: If required by law, court order, or regulatory authorities, we may disclose your information to comply with legal obligations.

• Business Transfers: If our company is acquired or merged, your information may be transferred as part of the transaction.

5. Data Security and Retention

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These include using standard security protocols and working only with reputable third-party vendors. Your personal data will be retained only as long as necessary for the purposes outlined in this policy or as required by law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather information about visitors and visits to our websites. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.

7. Your Rights and Choices

• Access and Update: You may request access to the personal information we hold about you and request corrections.

• Opt-Out of SMS: You can opt out at any time by replying STOP to any SMS message.

• Do Not Track: Our website does not respond to “Do Not Track” signals from browsers.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or your SMS preferences, please contact us at:

Sorted Solution LLC

701 Fifth Avenue

42nd Floor

Seattle, WA 98104

By using our website and opting in to SMS communications, you acknowledge that you have read, understood, and agreed to this Privacy Policy.